Shipping policy

Cardiag  is an official distributor of original equipment made by Cryptomotive (Enigma Tool products). ElproSys (DiagProg products), Codecard (Carprog products) and other manufacturers. Also, Cardiag manufactures its products like AdBlue Emulators and their accessories.

We sell only original and quality products. All the goods (except cables, adapters, used PC computers, software and other accessories) have a 12-month limited warranty from the day of purchase.

We’re shipping our products worldwide by the DHL Express shipping service. You must check every package carefully before signing up on shipping documents. If the package is damaged, you must reject the package.

We do not accept returns, and we do not make refunds. If the equipment is not working properly, we will repair it or change it to another working unit. We can reject our warranty if we identify improper usage of the product that caused its damage, or in the case of several same warranty events. Client agrees to cover all shipping costs when sending any goods for warranty service.

Your responsibility is to ensure the product meets your requirements before buying. If you not convinced that product meets all your requirement, please do not buy any equipment.

We dissociate ourselves from responsibility for what purpose you will use the purchased equipment as some of our products may be illegal to use in some countries (like AdBlue Emulators or odometer programmers). Also, we do not accept any liability for damage caused by incorrect usage of our products. All our products designed for professional use only.

By accepting these terms and conditions, you agree with all statements. You refuse of any prosecution against Cardiag , and you do understand that sales are final and no returns and refunds apply. If you disagree with any of the terms, please do not buy any equipment.